Claims Processing
Exactness Equals Savings
Our LiveCase™ claims processing engine provides a highly
detailed claims data entry procedure for our processing centers.
This process has been refined year after year to become the most
constant and controlled data capture software system in the industry,
preventing errors and omissions before they occur, and reinforcing a
standard of excellence and accuracy. Every claim received is processed
and audited at multiple stages for exactness, in turn, bringing claims
administration savings to the case. Responses are processed as standard
claims, post-cards, opt-outs, verification forms, surveys and any other
type of reply form imaginable. Our accurate and efficient processing
system provides cost effective case administration for of all your cases.
We Break It Down For Simplicity and Accuracy
All submissions are processed and tracked as valid, invalid, disputing
and deficient. Pending claims are handled and monitored until cleared
as valid or invalid. With LiveCase™ , all claims are expressly
marked showing claim status. All aspects of a submission can be
reported, from the post mark or fax submission date to the
indiscriminate class member notes on a submission form.
Get It When You Need It
Your time is money, don’t spend it waiting. Simply log in to LiveCase™,
select the case and click the reporting tab. With instant access select from a
variety of reports that provide real time figures. If the report is not answering
all of your needs, do not hesitate to contact your case manager and make requests.
It is our goal to provide, to approved parties, all reasonable information in formats
that are most valuable to you. Your input is greatly appreciated!
Contact Marshall Cook today, for a complimentary consultation.